An international mailbox is a personalized address that MAVY assigns to you abroad (for example, in the United States, Spain, or China) for you to send your online purchases.When your packages arrive, we receive them, consolidate them, and ship them to your country, optimizing costs and delivery times.

Yes, you can send cell phones and electronic devices, as long as they comply with customs regulations and are not blocked by the operator.We help you to ship correctly and include the necessary documentation.

Yes, it's possible, but these products require special permits and documentation. MAVY can advise you on whether your product needs health registration and how to obtain it before shipping.

No. The published rates cover only transportation and logistics handling. Customs duties and taxes are calculated separately, according to the declared value and the regulations of the destination country.

It depends on the type of product, its value, and the current legislation in your country. In most cases, import taxes are payable, but MAVY will inform you of the estimated amount before the final shipment.

Yes, MAVY offers consolidation service, which allows you to combine several packages into a single shipment, saving you money on international shipping.

Delivery time depends on the country of origin and the final destination. Generally, shipments from the United States take between 2 and 3 business days once dispatched.We provide you with a tracking number to monitor your shipment at all times.

Yes, with our MAVY Personal Shopper service, we'll make the purchase for you. You simply send us the link or product description, and we'll take care of the rest.

MAVY offers optional insurance that covers total loss or damage to your shipment. Additionally, we verify and photograph your packages upon receipt to ensure transparency and support throughout the entire process.

According to international regulations, weapons, cash, explosives, prohibited substances, perishable food, and flammable materials cannot be sent.If you have any questions about a specific product, our team can confirm whether it is eligible for shipping.